Troubleshooting DONE
In order to find the IP of the computer, the Subnet Mask and the Default Gateway, please follow the next steps: 1. Click on the search bar (on the botto...
Wed, 18 Jul, 2018 at 4:58 PM
In order to see if your printer is communicating with the Ebriza POS, here is what you need to do: 1. - On the top left side of your POS Screen, p...
Wed, 9 Jan, 2019 at 5:17 PM
Should you have more than one networks in your restaurant/pub, you might encounter certain communication issues between the devices and/or printers. Most pr...
Fri, 6 Jul, 2018 at 5:54 PM
To find out the IP Address of the Athlos printer you can follow the next steps: A. From the POS Access the menu point Printers and under the printer na...
Wed, 9 Jan, 2019 at 5:30 PM
To find out the Baudrate of the Datecs fiscal printer you will need to go through the following steps: 1. From the MAIN MENU of the Datecs printer you n...
Fri, 6 Jul, 2018 at 5:15 PM
1. This error appears when you are trying to print a fiscal receipt, but the Z report has not been issued in the last 24 hours. Please issue the Z report. ...
Thu, 10 Jan, 2019 at 10:31 AM
In order to find out the IP of the printer you will need to press and hold on the button at the back of the printer and check the report that will be issued...
Tue, 10 Jul, 2018 at 2:14 PM
In order to set an IP to the non-fiscal printer you need to follow the next steps: 1. Download the Epson Net Config driver from here 2. Connect...
Wed, 11 Jul, 2018 at 4:03 PM
In order to find the IP of your phone or tablet from which you are accessing Ebriza, you will need to follow the next steps: iOS: 1. Access the ...
Thu, 19 Jul, 2018 at 1:41 PM